App not available
Verify that Google Play is using your approved tester account.
Android beta help
Get back to testing.
Start with the account and permission checks below.
Not eligible
Confirm the selected Google account exactly matches the email submitted and approved for testing.
Camera doesn’t work
Open Android Settings → Apps → Captain Connect → Permissions → Camera.
Microphone doesn’t work
Open the same Permissions screen and allow Microphone for calls or Live.
No notifications
Open Android Settings → Apps → Captain Connect → Notifications. Also review battery optimization, especially on Samsung devices.